1/5/2024 0 Comments Iphi 7 128 gbIn the unlikely event that we don’t have the exact model you’re looking for it is always worth giving us a call or email as we have new stock arriving on a daily basis and if we don’t have it our friendly customer service team will be more than happy to place a back order with our purchasing team.Īt UK Mobile Wholesalers we have a fully trained team of industry experts both within our customer service and technical department many of who have been in the industry for 10 years, so you know you are in safe hands should you require any help or assistance.Please note that the readers except skilled mobile phone technicians are not suggested to use this meth od. Shipping quote will be given at checkout. Simply Register with us and if your country appears in registration then that means UK Mobile Wholesalers can ship products to your country. Different shipping costs will be quoted if the parcel will be shipped outside of the UK. We offer UK, Europe & Beyond delivery with UPS as they are our official couriers. We are one of the very few used mobile phone wholesalers who provide warranty on 2nd hand mobiles purchase along with 30 days warranty on used low or high end handsets. You can choose from a wide range of mobile brands at most competitive prices offered across the Europe.Īll of our handsets are processed through our strenuous quality control program to ensure that the product you receive is in fully working order and we give you 30 day guarantee to return the phone in the same condition as we sent it to you if you have any isses unless stated. We physically stock thousands of handsets across all the main manufacturers from used low or high end handsets, so if you’re looking for an affordable quality used mobile phone or Smartphone you are certainly in the right place. To learn more please refer to our Returns & Refunds Policy Page.įor any more questions please call us at 0208 0900 897 or email us at Mobile Wholesalers is one of the largest Online mobile wholesalers of brand new, refurbished, used and faulty mobile phones in the UK. If you require a full refund for items you sent back we will return your initial shipping cost back to you along with cost of product(s). Please retain your proof of postage until you have received your refund.īuyer pays for the return postage for sending their items back to us however we don’t charge for sending out a replacement. We will keep you informed via email progress of your replacement that we send free of cost. It can then take 3 to 5 working days (Monday-Friday, excluding bank holidays) to process your replacement depending on availability of the stock. Please retain your proof of postage until you have received your refund. It can then take 3 to 5 working days (Monday-Friday, excluding bank holidays) to process your refund. Your refund will automatically be processed once the returned order has been received back at our warehouse. Request a proof of postage from our courier before handing them over your return parcel. If returning multiple parcels, please ensure you tape the correct address and postage to each parcel. To minimise the risk of damage to your device and to ensure that we safely receive your device, we strongly recommend that you pack your item(s) in a strong box with bubble wrap.Ĭlearly affix our return address that can be found on our contact us page. Repackage the goods in the original packaging (or a suitable alternative) making sure to include the Order no. Securely pack your parcel indicating your reason for return. You can return items to us via Royal Mail Recorded or a reliable tracked courier service. If you paid via Debit/Credit card the payment will be sent back to the same card via Nochex and can take up to 48hours to appear in your account. We offer a full refund within 48 hours of us receiving the goods back if you don’t need a free replacement under our money back guarantee. If you are unhappy with the condition of the item and think that it is not as described in our listings you can send it back to our warehouse. If you no longer require the product to want it replaced with any other product you have 30 days to send it back to us. If the product you received is damaged or has a problem you can send it back to us within 30 days. We strive to resolve all issues and everything brought from us can be sent back to us for a replaced or full refund. If you buy goods that are faulty, not as described or unfit for purpose, you have the right to return them. I want to return my goods, what are my rights? All items sold by us are covered with 30 day customer satisfaction return policy.
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